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Account Receivable - Best Practice Objectives
Accounts Receivable
Objectives
Organisation
People
Processes
Controls
Measures
Information Systems
To ensure customer payments are
received efficiently and effectively for
goods/services delivered, within the
agreed terms and conditions
To manage credit risk efficiently without
creating unnecessary delays in the sales
cycle
To maintain a complete and accurate
statement of outstanding debtors
To provide complete forecast information
to assist the management of short-term
cash requirements
Centralised processing
Economies of scale
Customer focus
Establish credit
levels
Issue sales order
Issue invoice
Monitor credit
Collect cash
Procedures
manual
Authorisation
Validation/matchi
ng
Credit control
Cost per invoice
Credit notes
percentage
Cost per payment
received
Days debt
outstanding
Integrated with
sales system
Automatic matching
Electronic receipts
Customer relations
Legal framework
awareness
Credit management