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S SMILE FOR EVERYONE  微笑待客
E Excellence in everything you do  精通业务
R Reaching out to every customer with hospitably  对待客户态度

友善
V Viewing every customer to special   视每位客户为重要人物
I Inviting you customer to return  邀请每一位客户再次光临
C Creating a warm atmosphere  营造亲和的服务环境
E Eye contact that shows we care  勇眼神表达对客户的关心