Competitive Analysis: Messaging/Collaboration Svcs.
Engagement #19021620—7/15/99—Page 3
Compaq Computer Corporation
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Gartner
Gartner
Consulting
Consulting
IBM- Overview of messaging and collaboration
IBM- Overview of messaging and collaboration
services offerings
services offerings
IBM Workgroup Services
IBM Workgroup Services
-
-
Part of an organization within IGS that was established after the sale of the AT&T
Part of an organization within IGS that was established after the sale of the AT&T
network
network
Marketing combination of IGS and Lotus Domino/Notes
Marketing combination of IGS and Lotus Domino/Notes
Managed operations and hosting technology focused on large customers
Managed operations and hosting technology focused on large customers
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Running entire data centers
Running entire data centers
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Building systems from scratch
Building systems from scratch
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Deployment, installation, development and professional training
Deployment, installation, development and professional training
Hosting environments for Internet, intranet and extranet collaboration and
Hosting environments for Internet, intranet and extranet collaboration and
applications. Application hosting, replication services, and messaging services are
applications. Application hosting, replication services, and messaging services are
included. The browser is centric to these implementations.
included. The browser is centric to these implementations.
Technical support for help desks is standard
Technical support for help desks is standard
Managed offerings include data network services, internet and intranet services,
Managed offerings include data network services, internet and intranet services,
electronic transaction services, messaging and collaborative services, network
electronic transaction services, messaging and collaborative services, network
outsourcing services
outsourcing services