6.9 质量控制经理胜任素质模型..........................................................................................41

第 7

章采购部胜任素质模型.......................................................................................................42

7.1  采购部人员胜任素质模型...............................................................................................42
7.2  采购部人员职业素养定义表..........................................................................................43
7.3  采购部人员知识分级定义表..........................................................................................43
7.4  采购计划主管胜任素质模型..........................................................................................45
7.5  采购计划专员胜任素质模型..........................................................................................46
7.6  采购预算专员胜任素质模型..........................................................................................47
7.7  供应商管理工程师胜任素质模型..................................................................................48
7.8  采购检验主管胜任素质模型..........................................................................................49
7.9  采购成本控制主管胜任素质模型..................................................................................50

第 8

章财务部胜任素质模型.......................................................................................................51

8.1  财务部人员胜任素质模型...............................................................................................51
8.2  财务部人员职业素养定义表..........................................................................................52
8.3  财务部人员知识分级定义表..........................................................................................53
8.4  总账会计胜任素质模型...................................................................................................54
8.5  资金管理专员胜任素质模型..........................................................................................55
8.6  应收账款主管胜任素质模型..........................................................................................56
8.7  预算主管胜任素质模型...................................................................................................57
8.8  成本控制主管胜任素质模型..........................................................................................58
8.9  税务主管胜任素质模型...................................................................................................59
8.10  财务分析经理胜任素质模型........................................................................................60

第 9

章客户服务部胜任素质模型...............................................................................................61

9.1  客户服务部人员胜任素质模型......................................................................................61
9.2  客户服务部人员职业素养定义表..................................................................................61
9.3  客户服务部人员知识分级定义表..................................................................................61
9.4  客户开发经理胜任素质模型..........................................................................................63
9.5  客户关系经理胜任素质模型..........................................................................................64
9.6  大客户服务经理胜任素质模型......................................................................................65
9.7  客服信息主管胜任素质模型..........................................................................................66
9.8  呼叫中心经理胜任素质模型..........................................................................................67
9.9  客户投诉主管胜任素质模型..........................................................................................68

第 10

章人力资源部胜任素质模型.............................................................................................69

10.1  人力资源部人员胜任素质模型....................................................................................69
10.2  人力资源部人员职业素养定义表................................................................................69
10.3  人力资源部人员知识分级定义表................................................................................70
10.4  招聘经理胜任素质模型.................................................................................................71
10.5  培训经理胜任素质模型.................................................................................................72
10.6  绩效考核经理胜任素质模型........................................................................................73
10.7  薪酬经理胜任素质模型.................................................................................................74
10.8  劳动关系主管胜任素质模型........................................................................................75

第 11

章行政部胜任素质模型.....................................................................................................76

11.1 行政部人员胜任素质模型.............................................................................................76
11.2 行政部人员职业素养定义表.........................................................................................76

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