1.3 招聘渠道分布.............................................................................................................12
1.4 填补岗位空缺时间.....................................................................................................12

2 培训指标................................................................................................................................13

2.1 培训人员数量指标.....................................................................................................13
2.2 培训费用指标.............................................................................................................14
2.3 培训效果指标.............................................................................................................15

3 绩效管理指标........................................................................................................................15

3.1 绩效工资的比例.........................................................................................................15
3.2 员工绩效考核结果分布.............................................................................................16

4 薪酬指标................................................................................................................................16

4.1 外部薪酬指标.............................................................................................................16
4.2 内部薪酬指标.............................................................................................................17

5 劳动关系指标........................................................................................................................18

5.1 劳动合同签订比例.....................................................................................................18
5.2 员工投诉比例.............................................................................................................18
5.3 解决争端的平均时间.................................................................................................19
5.4 职工社会保险参保率.................................................................................................19

三、人力资源效率指标

...................................................................................................................19

1 全员劳动生产率....................................................................................................................19
2 人均销售收入........................................................................................................................19
3 人均净利润............................................................................................................................20
4 万元工资销售收入................................................................................................................20
5 万元工资净利润....................................................................................................................20
6 万元人工成本净利润............................................................................................................20

3