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目 录

影响他人能力

 

                                                                                                                     

 

 

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 1  

服务能力

 

                                                                                                                             

 

 

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 3  

 

团队意识

 

                                                                                                                            

 

 

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 4  

有效的沟通技能

 

                                                                                                                 

 

 

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 5  

培训人方面的能力

 

                                                                                                             

 

 

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 6  

 

  适应能力

 

                                                                                                                    

 

 

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 7  

销售技能

 

                                                                                                                             

 

 

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 8  

正直

 

                                                                                                                                      

 

 

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 9  

 

信心

 

                                                                                                                                  

 

 

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 10

   

 

灵活多变性

 

                                                                                                                      

 

 

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 11

   

 

继续学习

 

                                                                                                                          

 

 

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 12

   

决策和分析问题的能力

 

                                                                                                   

 

 

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 13

   

战略家素质

 

 (  统揽全局的能力

 

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 14

   

自我评估式问题

 

                                                                                                               

 

 

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 15

   

 

面试新毕业学生所要使用的问题

 

                                                                                 

 

 

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 16

   

考核应聘者目标的问题

 

                                                                                                   

 

 

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 17

   

  喜欢升职还是喜欢原地踏步

 

                                                                                  

 

 

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 18

   

推销职位

 

                                                                                                                           

 

 

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 19

   

时间观念

 

                                                                                                                           

 

 

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 20

   

交际能力

 

                                                                                                                           

 

 

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 21

   

把目标作为管理方法之一

 

                                                                                              

 

 

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 22

   

独立工作的能力

 

                                                                                                               

 

 

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 23

   

办事员(及秘书)的工作技能

 

                                                                                      

 

 

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 24

   

处理矛盾和冲突的能力

 

                                                                                                   

 

 

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 25

   

服从意识

 

                                                                                                                           

 

 

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 26

   

建立合作关系的能力

 

                                                                                                       

 

 

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 27

   

影响他人能力

如果你是某事的负责人的话,你很容易让他人听你的;但是,当你不是负责人时,让别
人听自己的话是非常难的事。想要培养自己影响他人的能力的话,得通过与他人的共同的
理想和目标来建立个人关系。那些拥有影响力并能感召他人的应聘者通常能够使同事和客

 

户支持自己的观点和目标。下面的一些问题能够考核出应聘者在这方面的能力。  

 

  请你举一例说明你曾经使某人做他并不喜欢做的事情。
  ■请描述一下这样一个经历:你使别人参与、支持你的工作,并最终达到了预期目的。
 
  ■假设你发现你的一位工友做了不道德的事情,你会采取什么样的方法来使这位工

 

友改正他的不道德行为?
  ■假如管理层要对工作程序进行调整,这会对你的工作造成危害。你会采取什么办法

 

来说服管理层不要这样做?
  ■请说说你的这样一个经历:你的一位老板总是在最后一刻才给你布置工作任务。你

 

采取什么办法来改变老板的这种工作方法?