目 录
第 1
章 胜任素质模型的建立.........................................................................................................5
1.1 胜任素质模型的基本内容.................................................................................................51.2 胜任素质模型的建立步骤.................................................................................................71.3 胜任素质模型在人力资源管理中的应用........................................................................9
第 2
章 高层管理人员胜任素质模型...........................................................................................13
2.1 总经办主任知识素质定义表..........................................................................................132.2 总经理助理知识素质定义表..........................................................................................142.3 执行总裁知识素质定义表...............................................................................................152.4 采购总监职业素养定义表...............................................................................................162.5 行政总监胜任素质模型...................................................................................................16
第 3
章 市场部胜任素质模型.......................................................................................................17
3.1 市场部人员胜任素质模型...............................................................................................173.2 市场部人员职业素养定义表..........................................................................................173.3 市场调研经理胜任素质模型..........................................................................................183.4 公关经理胜任素质模型...................................................................................................19
第 4
章 销售部胜任素质模型.......................................................................................................20
4.1 销售部人员知识分级定义表..........................................................................................204.2 营销知识分类详表...........................................................................................................214.3 业务拓展主管胜任素质模型..........................................................................................224.4 渠道主管胜任素质模型...................................................................................................224.5 渠道专员胜任素质模型...................................................................................................234.6 导购主管胜任素质模型...................................................................................................234.7 导购专员胜任素质模型...................................................................................................24
第 5
章 生产部胜任素质模型.......................................................................................................25
5.1 生产部人员知识分级定义表..........................................................................................255.2 生产计划专员胜任素质模型..........................................................................................265.3 统计人员胜任素质模型...................................................................................................275.4 产品研发人员胜任素质模型..........................................................................................285.5 仓库账管员胜任素质模型...............................................................................................295.6 设备管理人员胜任素质模型..........................................................................................305.7 安全主管胜任素质模型...................................................................................................315.8 安全专员胜任素质模型...................................................................................................31
第 6
章 质检部胜任素质模型.......................................................................................................32
6.1 质检部人员知识分级定义表..........................................................................................326.2 质量主管胜任素质模型...................................................................................................346.3 质量专员胜任素质模型...................................................................................................356.4 来料检验主管胜任素质模型..........................................................................................366.5 来料检验专员胜任素质模型..........................................................................................376.6 制程检验主管胜任素质模型..........................................................................................386.7 制程检验专员胜任素质模型..........................................................................................396.8 在制品检验专员胜任素质模型......................................................................................40
2