目标管理:  (management by objective,MBO)
全面质量管理:  (Total Quality Management,TQM)
团队建设:  (team building)

9.职业计划与发展

职业:  (career)
职业计划:  (career planning)
职业道路:  (career path)
职业发展:  (career development)
自我评价:  (self-assessment)
职业动机:  (career anchors)

10.绩效评价

绩效评价:  (Performance Appraisal,PA)
小组评价:  (group appraisal)
业绩评定表:  (rating scales method)
关键事件法:  (critical incident method)
排列法:  (ranking method)
平行比较法:  (paired comparison)
硬性分布法:  (forced distribution method)
晕圈错误:  (halo error)
宽松:  (leniency)
严格:  (strictness)
3600 反馈:  (360-degree feedback)
叙述法:  (essay method)
集中趋势:  (central tendency)

11.报酬与福利

报酬:  (compensation)
直接经济报酬:  (direct financial compensation)
间接经济报酬:  (indirect financial compensation)
非经济报酬:  (no financial compensation)
公平:  (equity)
外部公平:  (external equity)
内部公平:  (internal equity)
员工公平:  (employee equity)
小组公平:  (team equity)
工资水平领先者:  (pay leaders)
现行工资率:  (going rate)
工资水平居后者:  (pay followers)
劳动力市场:  (labor market)
工作评价:  (job evaluation)
排列法:  (ranking method)
分类法:  (classification method)