班组长培训手册 

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目   录 

第一章    班组长角色认知............................................................................................................4 

一、班组长在企业中的地位和使命

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二、班组长的职责

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三、班组长处于现场管理的中心

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四、班组长能力素质要求

...........................................................................................................6 

第二章    班组长的具体职责 .......................................................................................................7 

一、具体活动⑴ ：安全

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二、具体活动⑵：质量

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三、具体活动⑶：生产

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四、具体活动⑷：保全

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五、具体活动⑸：人事教育

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六、具体活动⑹：成本

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第三章    班组长的一天 .............................................................................................................13 

一、作业前

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二、作业中

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三、收工后

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第四章  班组长人员指导方法 ...................................................................................................16 

一、必须培训的几种情况

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二、人员培训指导的具体方法

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（一）人员指导的八大原则（以下结构图解在后面有具体的解释）

..................................17 

1、班组长在教育时的心理准备

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2、教育方法

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3 有效的教育方法和重点

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（二）一次具体培训的程序（举例）

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（三）保持教育效果的方法

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（四）培训效果确认的时机

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三、复习重点

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